Last updated: 04.12.2025
Trusted Profile account – ePUAP platform
At a time when we are doing more and more online, the Trusted Profile has become one of the key tools for using public services online in Poland. It is a secure electronic platform and convenient method that allows for identity online verification and enables you to avoid long queues at government offices and complete many formalities from the comfort of your own home or office.
Thanks to ePUAP, both citizens and entrepreneurs can handle many business matters online, saving time and eliminating the need for traditional methods like personal visits to government offices. ePUAP is a government website that revolutionizes the way we communicate with polish public administration, offering fast and convenient access to hundreds of online services provided in one place.
In Poland, digital tools such as the Trusted Profile and the ePUAP platform provide essential support for foreign entrepreneurs. These tools are official government solutions invaluable for setting up and running a business – e.g., through the S24 system for registering companies or submitting financial reports to the Financial Document Repository (RDF).
What is a Trusted Profile?
A Trusted Profile is a means of confirming identity electronically. It can be compared to a digital ID card. It allows us to confirm your person’s identity and gain access to official government website services. It also serves for electronic signing of documents in various official government processes.
What is a Trusted Profile used for?
For foreign entrepreneurs, it is a key element enabling the use of Polish e government services. It allows, among other things, for:
- Logging in to official government platforms, such as ePUAP, the ZUS PUE platform, e-Urząd Skarbowy (e-Tax Office), and many others;
- Electronic signing documents and applications;
- Sending documents to public entities, saving time and eliminating the need to visit the office;
- Registering a company in the S24 system;
- Submitting financial reports to the RDF (Financial Document Repository);
- Using platforms such as ePUAP, CEIDG (Central Register and Information on Economic Activity) and KRS (National Court Register).
Why is it worth having a Trusted Profile?
A Trusted Profile offers numerous benefits, which make it a tool that is increasingly used by citizens. Here are the most important reasons why it is worth creating a Trusted Profile:
- Time savings – Dealing with official matters online allows you to avoid long waits in queues. Many applications, forms, and declarations can be completed and electronically signed in a matter of minutes.
- Accessibility – The Trusted Profile works 24/7, which means that you can use its functions at any time of the day or night, regardless of office hours.
- Versatility – One account allows you to use various systems, such as ePUAP (Electronic Public Administration Services Platform), PUE ZUS (Social Insurance Institution Electronic Services Platform), and e-TOLL (a system that allows heavy vehicle users to fulfill their obligation to pay electronic tolls for traveling on toll roads in Poland).
- Security – the system uses two factor authentication, including login and SMS message codes, ensuring safe identity verification;
- Contact with the administration – The Trusted Profile gives access to systems such as ePUAP, which allow you to send inquiries and applications to government offices, as well as receive responses and administrative decisions in electronic form.
- Legal power – documents signed with the Trusted Profile on an official government website have legal force equivalent to handwritten signatures in dealings with polish institutions.
How to set up a Trusted Profile?
A Trusted Profile can be set up provided that several requirements are met:
- Having a PESEL number – this is essential for setting up a Trusted Profile and can be obtained, for example, during the registration process.
- Email address and phone number – needed to verify and authorize actions in the system.
A Trusted Profile can be set up in several ways:
Through online banking
This is the easiest way without leaving home – all you need to do is be a customer of one of the banks that cooperate with the Trusted Profile system (e.g., PKO BP, ING, Bank Millennium). Log in to your polish bank account and fill out the form to confirm your identity.
At a confirmation point
If you do not have access to online banking, you can always create a Trusted Profile on the website www.pz.gov.pl, and then confirm your identity at a confirmation point, e.g., at a tax office, city hall, Social Insurance Institution (ZUS) office, or post office.
Using an e-ID card (solution for polish citizens only)
If you have a new identity card with an electronic layer, you can create a Trusted Profile online using an app and an NFC reader. This solution only requires the appropriate equipment.
At a consulate
Foreigners residing in other countries can register at a Polish consulate, verify their identity, and get access to e government systems in Poland. This procedure includes:
- Filling out an application to set up a Trusted Profile.
- Personal confirmation of identity at the consulate.
- Obtaining access to the Trusted Profile, which allows you to use Polish online administrative systems.
Who can create a Trusted Profile?
Any specific person who meets certain conditions can create a Trusted Profile. Thanks to this tool, both citizens and foreigners can use electronic public services in Poland.
A Trusted Profile can also be created by foreigners who have a PESEL number, which is possible , among others, in the case of legal residence in Poland. For foreigners, the Trusted Profile is particularly useful in connection with the processes of legalizing their stay or registering a business.
However, for a foreign entrepreneur, it may be a better choice to obtain a QES, i.e., a qualified electronic signature.
Qualified electronic signature in Poland
A Qualified electronic signature is a form of signature that has the same legal force in European Union countries as a handwritten signature (written form). QES is commonly used in documents requiring special credibility, such as contracts, official applications, or international transactions.
Why is a Trusted Profile important for entrepreneurs?
Anyone conducting business activity in Poland can use it to:
1. Register a business
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- Entrepreneurs can set up a company online in the Central Register and Information on Economic Activity (CEIDG) by signing the application electronically with a Trusted Profile.
- Reporting changes in business data, such as address or business activity.
2. Contacting the Social Insurance Institution (ZUS)
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- Submitting settlement documents, applications for relief, or corrections to documents in the PUE ZUS system.
- Electronically registering employees for social insurance.
3. Handling tax matters
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- Submitting VAT, PIT, or CIT returns via the e-Deklaracje or e-Urząd Skarbowy systems.
- Applying for the installment payment of tax arrears or deferral of payment deadlines.
4. Tenders and public procurement
The Trusted Profile can be used in electronic tenders, e.g., to sign offers or communicate with public administration entities.
5. PFRON (State Fund for Rehabilitation of Disabled Persons) and other institutions
Entrepreneurs employing people with disabilities can submit applications to the State Fund for Rehabilitation of Disabled Persons (PFRON) using the Trusted Profile
6. Obtaining grants and funds
Submitting applications for EU grants or other forms of financial support through public administration systems, such as Regional Operational Programs (RPO).
7. Correspondence with authorities
Submitting letters, applications, and inquiries to various public administration bodies without the need for a personal visit.
8. Registering and updating data in CEIDG.
Registering and updating data in CEIDG – reporting the start of business activity and making changes to company data in the Central Register and Information on Economic Activity.
9. Submitting documents to ZUS, tax offices, or other institutions.
Sending the necessary documents and forms to ZUS, the tax office, or other state institutions in order to fulfill legal obligations related to running a business.
10. Signing contracts and other documents in dealings with public institutions or other entrepreneurs.
Concluding contracts and signing documents necessary in business relations with public administration bodies or business partners.
11. Registering a company in the S24 system.
Registering a company via the online S24 system, which enables quick and simplified company formation.
12. Submitting financial statements.
Preparing and submitting financial statements to the relevant authorities in accordance with applicable law.
However, the Trusted Profile is an invaluable tool for foreign entrepreneurs, as it allows them, as mentioned earlier, to use the S24 system – an online platform that enables quick and convenient registration of companies and making changes to existing business entities registered in Poland.
For foreign entrepreneurs, the Trusted Profile is an essential tool that allows them to take full advantage of the S24 system.
How does the Trusted Profile support entrepreneurs in using S24?
Online company registration
The S24 system allows you to set up a limited liability company, a simple joint-stock company, a limited partnership, or a general partnership entirely online. The Trusted Profile plays a key role because:
- It allows you to confirm the identity of the entrepreneur during the registration process.
- It is used to sign registration documents, such as the articles of association or the application to the National Court Register (KRS).
- It avoids the need for traditional notarization of signatures in many cases.
Reporting changes in company data
The Trusted Profile allows entrepreneurs to:
- Update data in the KRS, such as a change of the company’s registered office address, a change of partners or management.
- Add new information to the company register without having to visit the registry courts.
Signing documents
In the S24 system, all documents must be digitally signed to be legally valid. Trusted Profile:
- Ensures that signed documents are fully legally binding.
- Eliminates the need to print and send paper versions of documents.
Speed of operation
Thanks to the Trusted Profile, foreign entrepreneurs can:
- Establish a company within just 24 hours of submitting a correct application.
- Obtain an entry in the National Court Register and start operating without lengthy administrative procedures.
Flexibility and remote access
The Trusted Profile allows access to the S24 system from anywhere in the world, which is crucial for foreign entrepreneurs:
- They can manage registration processes and formalities without having to be physically present in Poland.
- The Trusted Profile operates entirely online, eliminating geographical barriers.
Submitting financial reports
The S24 system integrates with the Financial Document Repository (RDF), which allows entrepreneurs to submit financial reports directly from the platform.
How does the Trusted Profile work?
The Trusted Profile is a simple tool, and the process of using it can be divided into three main stages:
- Logging in to the service When logging in to the system, e.g., ePUAP, you enter your details (login and password) or use electronic banking.
- Authorization Each action, such as signing a document or submitting an application, requires confirmation with a one-time code that you receive on your phone or by email.
- Signing documents When the document is ready, simply approve it with the Trusted Profile, which gives it full legal force.
Trusted Profile – a key tool for entrepreneurs
The Trusted Profile is an invaluable tool for entrepreneurs, especially in the context of doing business in Poland. In the era of digitalization of public administration, entrepreneurs can save a lot of time and simplify formalities by taking advantage of the opportunities offered by the Trusted Profile.
ePUAP – Electronic Public Administration Services Platform
ePUAP is a central ICT system that allows citizens, entrepreneurs, and institutions to conduct official business online. Thanks to ePUAP, you can use public services in electronic form. It is a platform created to facilitate access to services provided by public administration in Poland. It improves contact between citizens and offices, eliminating the need for personal visits in many cases.
Through ePUAP, you can:
- Submit applications and documents to government agencies.
- Receive official responses in electronic form.
- Use the so-called “inbox” (Electronic Mailbox), which acts as a digital mailbox for official correspondence.
How does ePUAP work with the Trusted Profile?
The Trusted Profile is one of the main authentication tools on ePUAP. Creating one allows you to log in to the platform and use its features, such as:
- Submitting official letters – for example, applications for documents or tax matters.
- Signing documents – documents signed with the Trusted Profile on ePUAP have the same legal force as documents signed by hand.
- Receiving official responses – correspondence is sent to your ePUAP account, eliminating the need to collect letters at the office.
Summary
A Trusted Profile is a kind of digital identity in the world of public administration. It allows you to conveniently and securely use dozens of online services. This ensures modern, efficient, and faster contact with public administration. ePUAP and the Trusted Profile create a system that significantly improves communication between citizens and public administration. Thanks to these tools, you can easily take care of many official matters, saving you time.
FAQ: Trusted Profile
What is a temporary trusted profile and how can I obtain one?
A temporary Trusted Profile is a simplified form of electronic identification, dedicated to people who do not have a bank account with an institution that allows for standard confirmation of a Trusted Profile, and at the same time are unable to appear in person at a confirmation point. It has a limited validity period – it is active for three months.
The procedure for obtaining a temporary trusted profile is conducted entirely online, via the www.GOV.pl portal, using the “Create a temporary trusted profile” service. The applicant sets up access data (including a username), enters personal and contact details, and then selects a convenient date for video verification with an official. Identity is confirmed during a video conversation with a representative of the public administration, who verifies the data and identity document.
A temporary trusted profile allows most administrative tasks to be carried out online, similar to a standard profile, but with limited validity and without the need for physical presence at the office.
Is it possible to create a temporary Trusted Profile without a PESEL number?
No. A temporary Trusted Profile, like a new Trusted Profile, requires a PESEL number.
Polish pesel number can be obtained among other things after registering your residence. Foreigners who have refugee status or a permanent residence permit can register their residence, and then the office automatically applies for a PESEL number to be assigned to them.
What is a trusted signature?
A trusted signature is an electronic signature linked to a Trusted Profile, used to authorize documents in dealings with public administration. It is not always recognized in private relations – in some legal transactions, a qualified signature may be required.
How does a Trusted Profile differ from a qualified electronic signature?
A Trusted Profile allows you to confirm your identity and sign electronic documents in your dealings with public administration – e.g., in matters relating to your online patient account, registration, or correspondence with the relevant municipal office. You can confirm your Trusted Profile online, including using the mObywatel app, or in person at the municipal office. This is a free tool solution, also useful for people with limited legal capacity who are applying for permanent residence or refugee status, e.g., before provincial offices or the Ministry of Family and Social Policy.
On the other hand, a qualified signature is a paid electronic signature, certified by a certificate, which has the same legal force as a handwritten signature. It can be used to sign any electronic document, including in civil and commercial transactions. It enables, among other things, the registration of tender participants, the submission of financial reports, the conclusion of distance contracts, the transfer of JPK data, and the signing of employee documentation. It is necessary, among other things, in proceedings related to the protection of inventions, the registration of utility models or trademarks at the Polish Patent Office.
Both means have different options for identity confirmation, scope of validity, and acceptance. The choice depends on the type of legal activity and institution—for example, an employer or the Ministry of Climate may require a qualified signature for documents registered online.
Can I create a Trusted Profile without being in Poland?
Yes. You can create a Trusted Profile directly on the official trusted profile website at www.pz.gov.pl, without being in Poland or visiting any office in person. The identity verification is done online via a scheduled video call with an official.
